Terms of Service

1. Acceptance of terms

These Terms of Service (“Terms”) are a binding agreement between you and Dopredu s.r.o. (“we”, “us”, or “our”). By accessing or using our service, you agree to be bound by these Terms. If you do not agree, you may not use the service.

Our collection and use of personal data in connection with the service is described in our Privacy Policy. By using the service, you also acknowledge that you have read and accept the Privacy Policy. If you are using the service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of service

We provide an online platform that enables you to create and use AI-powered agents, conduct agent chats, connect accounts from other services (such as email, calendar, file storage, or accounting software), and configure schedules and automations. The service is provided as described at the time of use and is subject to these Terms, our Privacy Policy, and any applicable plan or subscription terms.

We may modify, suspend, or discontinue features or the entire service at any time, with or without notice, to the extent permitted by applicable law. We do not guarantee that any particular feature or level of service will remain available.

3. Accounts and registration

To use certain features, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us promptly of any unauthorized use of your account.

You may have one or more accounts linked to an organization as applicable under our product structure. You must not create multiple accounts or use the service in a way that circumvents access or usage limits. We may suspend or terminate accounts that we reasonably believe violate these Terms or are used fraudulently.

4. Acceptable use

You agree to use the service only for lawful purposes and in accordance with these Terms. You must not:

• Use the service in any way that violates applicable law or the rights of others.
• Use the service to transmit harmful, offensive, or illegal content, or to harass, abuse, or harm others.
• Attempt to gain unauthorized access to the service, other accounts, or our or any third party’s systems or networks.
• Circumvent or disable any security or access controls, or misuse third-party APIs or integrations (including connected accounts or payment systems) in a way that violates their terms or our policies.
• Resell, redistribute, or commercially exploit the service or its output in a manner not permitted by your plan or these Terms without our prior written consent.
• Use automated means (such as bots or scrapers) to access or use the service in a way that could harm the service or other users, except as we explicitly allow.
• Use the service to develop or train competing products or models, or to reverse engineer the service, except where expressly permitted by applicable law.

We may suspend or terminate your access immediately if we reasonably believe you have violated this section, without prejudice to any other rights we have under these Terms or at law.

5. User content and data

You retain ownership of content you submit or generate through the service (“User Content”). By using the service, you grant us a non-exclusive, royalty-free, worldwide license to use, store, process, display, and transmit your User Content and related data as necessary to provide, operate, secure, and improve the service, and as described in our Privacy Policy. Data from accounts you connect is used only as described in the “Data from your connected accounts” section of our Privacy Policy.

You are solely responsible for your User Content and for ensuring it does not infringe any third-party rights or violate any law. We do not guarantee that we will retain any User Content for any specific period; retention is governed by our practices and the Privacy Policy. We are not obligated to provide copies of User Content after termination except as required by applicable law.

6. Apps you build and host

The service lets you build web applications with AI assistance and have us host them at an address we provide (“Apps”). Apps, their source code and everything you put into them are User Content. You are responsible for your Apps, including content that was generated by AI on your instructions and any data you or the AI copied into an App, for example from your connected accounts.

An App is available only to the members of your organization unless an administrator of your organization makes it public. A public App, and everything contained in it, can be opened by anyone on the internet without signing in and may be indexed by search engines. Before making an App public you must make sure you are entitled to publish everything it contains. Where an App collects or displays personal data of its visitors or of other people, you are responsible for that processing, including for informing those people and for having a legal basis for it.

An App may call your connected accounts at runtime through actions that a member of your organization approved. Such calls run under your organization’s connected accounts, on behalf of whoever runs the App, and are billed to your organization. An administrator may allow anyone who opens a public App to run its actions; you are responsible for what those actions expose and for keeping them within the limits of the third party’s terms. We keep a log of action runs, including the parameters given and, for anonymous visitors, their IP address, for a limited time.

In addition to the rules on acceptable use, you must not use Apps or the environment in which they are built to:

• Imitate a sign-in, payment or other page of another person, brand or service, collect credentials or payment details under false pretences, or otherwise deceive visitors about who operates the App.
• Distribute malware or other harmful code, or host content that is illegal or that infringes the rights of others.
• Suggest that an App is operated or endorsed by us.
• Hide, remove or interfere with the notice and the abuse-report link we add to public Apps.
• Circumvent the technical limits we place on Apps, or use the building environment for anything other than building your App, for example mining, scanning or attacking other systems, or relaying traffic.
• Publish credentials, access keys or other secrets in an App. Everything in an App is delivered to its visitors, so an App cannot keep a secret.

Anyone can report a public App to us. We may review a reported App and we may suspend or remove any App, with or without prior notice, where we reasonably believe that it violates these Terms, harms others or puts the service or its reputation at risk. An App that we have taken offline can only be restored by us. The address of an App is provided as part of the service: you acquire no rights to it, we may refuse or withdraw an address, and we do not reassign an address that an App has used to a different customer.

Building and hosting Apps is charged from your credit balance at the prices shown on our pricing page. If your balance cannot cover the hosting fee, your published Apps are taken offline until the balance is topped up; we do not delete them for that reason. Apps are hosted on an “as is” basis without any commitment to availability, and they are not intended for uses where a failure or interruption could lead to injury, loss of life or significant damage.

7. Subscriptions, fees, and payment

Paid plans are billed through our payment provider (Stripe). Fees are stated at the time of purchase or in your plan and are in the currency indicated. Subscriptions typically renew automatically unless you cancel before the renewal date. You authorize us to charge the payment method on file for renewal and for any price changes applied in accordance with these Terms.

We may change fees with reasonable notice (e.g. by email or notice in the service). Continued use after the effective date of a fee change constitutes acceptance. Unless otherwise required by law, we do not provide refunds for partial subscription periods or for fees already paid. All fees are exclusive of applicable taxes; you are responsible for any taxes due.

8. Intellectual property

The service, including software, design, text, graphics, and our trademarks and branding, is owned by Dopredu s.r.o. or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the service in accordance with these Terms. No other right or license is granted.

If you provide feedback or suggestions about the service, we may use them without obligation to you and without additional compensation. You agree that we may use such feedback for any purpose.

9. Third-party services

The service uses or integrates with third-party services (such as AI model providers for AI features, providers of the accounts you connect, and Stripe for payments). Your use of those features may be subject to the third party’s terms and policies. We do not control and are not responsible for the availability, content, or conduct of third-party services.

We are not liable for any loss or damage arising from your use of or reliance on third-party services, or from their unavailability or modification. You connect integrations at your own risk and are responsible for complying with the third party’s terms.

10. Disclaimers

The service is provided “as is” and “as available.” To the fullest extent permitted by applicable law, we disclaim all warranties, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or free of harmful components.

Nothing in these Terms excludes or limits warranties that cannot be excluded or limited under applicable law (for example, in some jurisdictions, statutory consumer rights may apply).

11. Limitation of liability

To the fullest extent permitted by applicable law: (a) our total liability for any claims arising out of or related to these Terms or the service shall not exceed the greater of the amount you paid us in the twelve (12) months preceding the event giving rise to the claim or one hundred euros (€100); and (b) we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability will be limited to the maximum extent permitted by law. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other matter that cannot be excluded or limited under applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Dopredu s.r.o., its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the service; (b) your User Content; (c) your breach of these Terms; or (d) your violation of any law or the rights of a third party.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, at your expense. You agree to cooperate with our defense. Your indemnification obligations survive termination of these Terms.

13. Termination

We may suspend or terminate your access to the service at any time, with or without cause or notice, to the extent permitted by applicable law. We may also terminate or suspend your account if you breach these Terms or if we reasonably believe your use poses a risk to the service or others.

Upon termination, your right to use the service ceases immediately. We may delete or retain your data in accordance with our Privacy Policy and retention practices. Sections that by their nature should survive (including Sections 5 (User content and data, to the extent of licenses granted), 7 (Intellectual property), 9 (Disclaimers), 10 (Limitation of liability), 11 (Indemnification), 13 (Governing law and disputes), and 15 (Contact)) will survive termination.

You may stop using the service and close your account at any time through the means we provide. Cancellation of a paid subscription is subject to Section 7 (Subscriptions, fees, and payment).

14. Governing law and disputes

These Terms are governed by the laws of the Czech Republic, without regard to its conflict of laws rules. Any dispute arising out of or relating to these Terms or the service shall be subject to the exclusive jurisdiction of the courts of the Czech Republic, except where mandatory consumer protection laws in your country of residence require that you may bring claims in your home jurisdiction or under the laws of your residence. In that case, nothing in these Terms limits your right to rely on such mandatory provisions or to bring proceedings in your country of residence where applicable.

If you are a consumer in the European Economic Area or the United Kingdom, you may also use any dispute resolution mechanism made available by the European Commission or relevant authority for out-of-court resolution.

15. Changes to the terms

We may amend these Terms from time to time. We will post the updated Terms on this page and update the “Last updated” date. For material changes, we may provide additional notice (such as by email or a prominent notice in the service) where required by applicable law.

Your continued use of the service after the effective date of the updated Terms constitutes acceptance of the revised Terms, except where further consent or other steps are required by law (for example, for certain material changes affecting consumers in the EEA or UK). If you do not agree to the new Terms, you must stop using the service.

16. Contact

For questions about these Terms of Service, please contact us at:

Email: privacy@tunori.com

Dopredu s.r.o.